A1 Abrasives Ltd

Ordering/Delivery - Terms & Conditions

Prices

All prices are quoted in pounds sterling and include VAT at the current applicable UK rate where appropriate.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Delivery

We aim to ship all orders within 2 working days.

UK Delivery

Delivery is FREE on orders of £45 and over; orders under this amount will be charged at £2.95 per order and sent by Royal Mail.

Items can be dispatched for delivery on the next working day for £8.50 per order; orders placed after 12 noon may not be dispatched until the next working day.

Overseas Delivery

Please place a provisional order and we will contact you with delivery rates.

Complaints

We hope that you will be happy with your purchases, however you may return items in their original condition and packaging within 7 days of delivery (14 days for orders outside the UK) and we will either exchange them or refund you. Please make sure returned items are adequately insured and that you get a certificate to show proof of posting.

If you are unhappy with any aspect of our service or products then please contact us.

Security

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Secure on-line payment is available via PayPal.